Confidently Respond

To Negative Yelp Reviews

In Less Time Without The Mental Strain


20 years of Marketing Experience Supporting Brands Including:

Flemings Prime Steakhouse
The NOW Massage
The Hess Collection
Roy's Hawaii Kai
Sonoma Valley Vintners & Growers Association
Dobbes Family Estate

Do Negative Yelp Reviews Feel Like a Gut Punch?

Reduce The Emotional Impact With The Intercept & Influence™ Response System

Negative reviews can feel intensely unfair. And to make it worse, Yelp doesn’t allow them to be deleted. But you do have tools to wrestle back control of your online reputation and your sanity.

This course has been carefully crafted with small business owners, franchisees, and all those responsible for managing a business’s Yelp page in mind.

The Zen Guide To Responding To Negative Yelp Reviews Course will show you a systematic approach to take the sting out of negative reviews. We include done-for-you AI prompts that can speed up the process and reduce the emotional impact.

In just 15 minutes a day for 5 days, you will emerge from this Yelp training with a reliable, scalable response system that will build confidence and provide the necessary first step to allow your organization to take advantage of the revenue potential Yelp can deliver.

Taking The Sting Out Of Negative Yelp Reviews

With the Intercept & Influence Response System you can turn

the grumpiest guest into a repeat visitor

by combining your offline customer management experience, a battle-tested process, and a few secret public relations tactics.

This course can help:

Reduce Time Spent On Yelp

Earn More & Better Reviews

Increase Customer Satisfaction

Reduce The Mental Space Negative Reviews Take

The Zen Guide to Responding to Negative Yelp Reviews Course Overview:

The Zen Guide to Responding to Negative Yelp Reviews Course Overview
Carin Oliver, Founder

Carin Oliver, Founder

Carin is responsible for helping clients develop strategies to increase sales and leads. She created Intercept & Influence™, as the partner and chief innovation officer at Angelsmith.  

She has more than 20 years of marketing experience that includes  The NOW Massage, The Hess Collection, Dobbes Family Estate, Rodney Strong Vineyards, Autodesk, Fleming’s Prime Steakhouse & Wine Bar, Mary’s Pizza Shack, Tanqueray, and others.

Inside this course, Carin is sharing the response system she’s developed over the last decade. Training hundreds of hard-working, time-stressed people just like you on this system. 

Helping them quickly address the negative Yelp reviews and reduces the gut punch they can deliver so that you can have a better experience with Yelp and ultimately begin earning more revenue from Yelp.