Refund Policy
I want this workshop to be a good fit for you and your business. You’ll have access to all three sessions immediately, so you can move through them at your own pace.
If you decide it isn’t right for you, here’s how refunds work:
Self-Guided
You can request a full refund within 7 days of purchase.
You don’t have to complete a worksheet, prove you tried the process, or explain your decision. Watching the sessions or downloading the workbooks doesn’t affect your eligibility during that window.
After 7 days, your purchase is no longer refundable.
Guided Activation
You can request a refund within 7 days of purchase.
If none of your private calls have taken place or counted as used, you’re eligible for a full refund.
If you’ve already used one or more calls, we’ll refund your purchase price minus $200 for each call used. A call missed without notice counts as used and is deducted at the same rate.
After 7 days, your purchase is no longer refundable, including any unused calls.
Scheduling your private calls
Your calls reserve time on my calendar specifically for you. If you need to reschedule, please give at least 24 hours’ notice.
A call missed without notice counts as used. All three calls must be used within 90 days of purchase.
Upgrades
If you upgrade from Self-Guided to Guided Activation or Full Service, the amount you’ve already paid is credited toward the new price.
Credits apply only to an upgrade. They can’t be refunded as cash or transferred to someone else.
How to request a refund
Email carin@interceptandinfluence.com from the email address you used to purchase within 7 days of your purchase.
You’re welcome to tell me what didn’t work for you, but an explanation isn’t required.
Approved refunds are returned to your original payment method within 10–15 business days.
When a refund is issued, your access to the workshop and its materials ends. You agree to delete any downloaded workbooks, prompts, and other workshop materials, and stop using or sharing copies you’ve made.
Terms of Use
How to Build Your Email Database · Effective: Oct 19, 2026
These terms are an agreement between you and Intercept & Influence Marketing, LLC (“we,” “us,” or “our”). By purchasing or accessing the workshop, you agree to these terms.
1. What you’re buying
Your purchase includes access to three on-demand video sessions, workbooks, AI prompts, and related workshop materials (the “Materials”).
All three sessions are available immediately. Watch them in order, revisit a section, or pause to put something into practice. You can move through the workshop at your own pace.
Guided Activation also includes three private, 30-minute calls with Carin Galletta Oliver.
Full Service is covered by a separate agreement.
2. How you can use the Materials
Your purchase gives you a personal, non-exclusive, non-transferable license to use the Materials for your own business or the one business you work for.
You may apply what you learn, complete the workbooks, and use the supplied templates and AI prompts to build and run that business’s email marketing. You may publish and use the marketing assets you create for that business through the workshop.
You may download Materials that we make available for download.
Your login is for you alone. Sharing it with anyone, including coworkers at the same business, requires our written permission.
3. Protecting the Materials
We put more than 20 years of experience and about 80+ hours of work into this workshop. Please respect that work.
Without our written permission, you may not:
- Copy, record, screen-capture, download, or redistribute the videos.
- Share, sell, or publish the workbooks, prompts, slides, or other Materials.
- Use the Materials to teach, coach, train, or consult for other people or businesses, whether paid or free.
- Repackage or adapt the Materials into courses, workshops, templates, or other products for others.
- Present any part of the Materials—including frameworks, examples, or case studies—as your own work.
- Upload the Materials to public repositories, shared resource libraries, or other services that make them available to others.
These restrictions do not prevent you from using the supplied templates and AI prompts as intended for your licensed business.
4. Using the AI prompts
You may enter the supplied AI prompts into an AI tool to complete workshop exercises and create marketing assets for your licensed business.
That permission does not extend to uploading the workshop videos, slides, complete workbooks, or other Materials to an AI tool. You may not use the Materials to build or train a shared chatbot, AI assistant, or other product for others.
5. Case studies and examples
The case studies, client results, and examples are included to help you learn.
You may not reproduce them, use them in your own marketing, or present them as your own results.
Results depend on many factors. Sharing what worked for a client doesn’t guarantee similar results.
6. Ownership
We retain all rights to the Materials, including copyrights and trademarks. Your purchase gives you permission to use them as described in these terms; it does not transfer ownership.
Downloadable files may include your name and email address to identify your licensed copy.
7. Your private calls: Guided Activation
Guided Activation includes three private calls of up to 30 minutes each. Book your calls through the scheduling link we provide.
Please give at least 24 hours’ notice if you need to reschedule. A call missed without notice counts as used.
All three calls must be used within 90 days of purchase.
For refunds requested within the 7-day refund window, each call that has taken place or counted as used is valued at $200 and deducted from the refund, as explained in our Refund Policy.
8. Refunds
You may request a refund within 7 days of purchase, regardless of how many sessions you’ve watched or whether you’ve downloaded the Materials.
Guided Activation refunds are reduced by the stated value of any private calls already used.
Our Refund Policy explains the full conditions and how to request a refund. It is part of these terms.
9. Ending access
If you violate these terms, we may end your access to the workshop without a refund. We may also take other steps available to us to protect our work.
If you receive a refund, your license to use the Materials ends, along with your access to the workshop. You must delete downloaded Materials and any copies you’ve made.
10. Results aren’t guaranteed
This workshop provides education, tools, and a process you can apply to your business.
We don’t guarantee a specific number of subscribers, sales, or any other results.
11. Limit of liability
To the extent permitted by law, our total liability to you for anything related to the workshop is limited to the amount you paid for it.
12. Governing law
These terms are governed by the laws of the State of California.
13. Changes to these terms
We may update these terms. The version in effect when you purchased will continue to apply to your purchase.